Social Media: It’s Importance on Business

11 06 2010

1. Social media has become a mass-media in Asia that can’t be neglected due to it’s mere reach.

2. Blogs and communities offer insight about consumer opinions which have never been available before because they are real and true. I.e. businesses and brands can not only find out what consumers really think, but if done wisely they can use the willingness of people to create own content for product development (creative consumer).

3. The word-of-mouth (viral) potential of social media campaigns can create great buzz.

4. Brand management must adopt and create a culture within the company to profit from the social media development.

5. Opinions and reported experiences about companies, products and services are one of the most important influencing factors for decision building prior to the purchase of a product, no matter if the purchase happens online or offline.

The table below gives us a breakup of internet use around the globe, specifically focusing here on Asia:





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